Terms and Conditions for Shipping


  • Delivery times are subject to change across UK holidays such as Christmas and Bank Holidays.
  • Delivery times cannot be guaranteed, extenuating circumstances such as adverse weather, road traffic accidents and technical difficulties can cause delays. We recommend if your order is time sensitive, place the order with plenty of time to account for any potential delays.
  • All delivery times are subject to The Naked Vegan receiving orders before midday Monday to Thursday from you we can ship on Friday only if you require Saturday delivery at extra cost. The Naked Vegan best practise is to review any order before making and if we believe there is an issue with the order, we will attempt to contact you which can occasionally cause delays.
  • Due to the nature of some ordered items, such as those with mixed products for example those containing nuts, wheat or other allergens and those with no allergens, we may need to contact you to confirm this order, a longer lead time will be advised. Please see the specific product page for more details - or call us on 0292 2416314 if you need any further information or help with your order.
  • We use UPS as our main courier.